Other expertise...
Business Improvement
Today, we are an engineering services business specializing in M & E railway work. Although this is necessarily our focus, it is not quite all we do.
Our wide range of skills and experience means that we are often sought to help with some other transport-related activities where highly specific skills are required.
There are several discrete areas where we can provide unique advice and support:
Secondary Revenue Generation (non fares income)
Advice and support for the generation and development of secondary revenue where we have unrivalled expertise, especially in the letting and management of commercial advertising contracts, distribution of free newspapers and management of telephony, cable and vending contracts. This might be of value to a train or infrastructure operator, or as part of a franchise bidding process.
Transport Integration
Advice and help with developing transport integration and access to station plans, helping to build revenue by reducing barriers to rail travel and making journeys seamless. We have provided transport integration and station access advice for at least six franchise bids and we are 'RADAR' trained.
Contingency Planning
Advice and support for emergency and scenario planning (contingency planning), and for plans dealing with disruption management and passenger information management (areas that are surely capable of further improvement).
Business Improvement
Our consultants have experience in operating a number of significant and successful change management programmes, delivering huge benefits to our clients. We can help you make strategic improvement to your business processes.
We now have access to the innovative "Enterprise Wisdom" methodology which allows your staff or customers to tell you what to do to improve. Said to be the most significant enhancement to data capture technique for twenty years, it allows you to to harness the knowledge within your business. In particular it will quickly identify areas where you can improve efficiency, drive up output and reduce costs.
Case Studies:
Maximizing Value from Advertising
- Secondary (or non-fares) Revenue generation and other opportunity capture.
- Supporting contractors working in the railway environment with our experience.
- Knowledge retention
- Retrieving 'lost' knowledge
- Enterprise Wisdom - You already know all you need to know
